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CANCELLATION
A) If, after enrolling and making your payment for the Propedia Academy Workshop, you choose not to attend the course, and you inform Propedia Academy of your decision to withdraw no later than 24 hours after you enrol, you may apply for a full refund of your tuition fees. Please note that there will be a deduction of bank / merchant handling fees where applicable.

 
B) If, after enrolling and making payment for the Propedia Academy Workshop, you choose not to attend the course, and you inform Propedia Academy of your decision to withdraw more than 24 hours after you enrol, you may transfer your tuition fee to a future Propedia Academy Workshop. However, you must begin the workshop within 12 months of the original course date.

 
C) If after you have enrolled for the workshop, the scheduled workshop is postponed or cancelled by Propedia Academy you may transfer your tuition fee to a future workshop. Please note that Propedia Academy makes no agreement or warranty that a workshop will proceed on the dates scheduled and reserve the right to cancel or reschedule any workshop without any compensation other than the aforesaid refund.


 
REFUNDS
A) If, after submitting all enrolment registration materials and prior to date of the Propedia Academy Workshop, you are requested by the trainer or any Propedia Academy staff not to attend the course for any reason whatsoever, you will receive a full refund of your tuition fee.

 
B) If, during the Propedia Academy Workshop, you are requested by the trainer or any Propedia Academy staff not to continue the workshop for any reason, you may receive a full refund at the discretion of Propedia Academy.

 
C) If, during the Propedia Academy Workshop, you choose not to continue with the workshop for any reason, you will not be entitled to a refund of any portion of your tuition fee. You may, however, transfer your attendance to a future Propedia Academy Workshop for a nominal fee. You are required to begin the workshop within 12 months of the original course date.

 
Contact Us
If you have any questions on how to request for a refund, please contact our
customer service at 03-5888 9302 or email info@propedia.com.my